To extend the application of open - call center , at last i made further research of concept , framework and application of e - counter , which is the future supporting platform of e - commerce 本文最后針對(duì)開放式呼叫中心的擴(kuò)展應(yīng)用,就電子商務(wù)的支撐平臺(tái)? ?電子柜臺(tái)的概念、結(jié)構(gòu)和應(yīng)用作了進(jìn)一步的研究。
This paper commences with dss and gdss theory first , and places emphasis on analyzing a basic frame of gdss . and then , it discusses agent technology and six kinds of framework and application of agent , and compares agent with object oriented ( 00 ) technology 本文首先從dss和gdss的理論入手,重點(diǎn)分析和說明了一種gdss的基本框架,進(jìn)而對(duì)agent技術(shù)進(jìn)行了探討,重點(diǎn)就六類agent類型的結(jié)構(gòu)及其應(yīng)用進(jìn)行了研究,并將其與目前比較流行的面向?qū)ο蠹夹g(shù)進(jìn)行了比較。